Once a contract has been awarded to our client, we help them mobilize it according to their requirement, from inputting data into the system in co-ordination with our onshore colleagues till the exaction phase. Our dedicated team is well trained and equipped to take care of beginning to end implementation and mobilization of such contract. With an in-house Contract Mobiliasation team we can aid our clients in setting up new contracts with ease. From inputting data into the system, co-ordinating with our onshore colleagues and preparing for an effortless exaction.
Contract Support Administration
Our highly experienced contract support team helps our client’s contract managers in their day to day operations by being the central point of contact for contracts they manage. Our CSA (Customer Support Administrator) team acts as dedicated office based administrator who resolves day to day queries of the customers. Managing day to day queries for client’s Contract Managers can be time consuming and tedious, with our highly skilled and organised Customer Support Administrator (CSA) we provide this unique service for our client thus freeing up crucial time for Contract Managers
Purchase Orders Management
Once the purchase orders have been issued to suppliers or third party contracts it is difficult to track and manage them, our dedicated team makes sure that once purchase order have been placed by our clients, we keep regular track of the same from getting ETA (Expected time of arrival) to completion. Purchase order management is vital for business growth and revenue, with our dedicated and trained team we can provide timely management of purchase order whether it is liaising with suppliers or third party we can manage it with regular follow ups and updates from inception to completion.
Work completion & Feedback to customers
Our dedicated & experienced team gathers feedback from technicians & contractors to know the status of their assignments, take detail on the task carried out and sends detailed feedback to customers.
Chasing customers to get purchase orders
We have dedicated admin team who keeps track on all the quotations raised and issued in the system. This team takes regular follow up on all the quotations issued by our clients to their customers. Our team obtains update from customers via email and calls professionally to know their objectives to proceed with quotations/estimates and obtains purchase order from customers who help generating revenue to business.
Documents Formatting /Paperwork processing
Managing paperwork manually can be a laborious task but with our dedicated team we are able to collect all the documents received in via email from third party companies & suppliers and process them into the CRM system.
Data Entry and management
A Data Entry role involves entering data from various sources into the company’s data base system for processing and management. Our dedicated team members working in data entry efficiently manage a large amount of information that is often sensitive or confidential. The integrity of any company is based on the data they produce which validates the importance of the Data Entry position. Any information inputted by the Data Entry team will then be used by other people for reference or reports. We are fully aware of how crucial Data management can be for our clients, managed well, it can provide a critical edge over their competitors. With our attention to detail and meticulous data entry our team can ensure that edge is not lost for our clients. With strict adherence to Data Protection all the data and information is sensitively and confidentially managed.
Performance and Management reports
We have experienced team who helps our clients in preparing and formatting various performance reports as per their requirements in different platforms and applications as per business needs.
We also help our clients to prepare management reports for their board meetings.